Bascom Xxl
map-marker Sparta, Georgia

Gafco Furniture Financing Review

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Ashley's furniture available but low quality furniture. GAfCo...lot of loop holes that wiil soon disqualify you from no interest program. Charges you to pay them. Late fees must be paid immediately when paying a late payment or threats...threats....
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Reason of review:
Problems with payment
Anonymous
map-marker Philadelphia, Pennsylvania

GAFCO IS THE WORST

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This company is terrible. They charge 7.95 to pay online. They don't mail statements. Who mails letters with checks in the mail anymore? It's 2015. They are set up so that you have no indication that a payment is due and then you owe them late fees. They say you get 365 days to pay it off, but it's actually less than that. I bought furniture at Value City and that's the bank they use, so i guess i won't be using value city anymore. 8 bucks times 12 payments is a lot of money of the course of time. And I am the one entering all of the data, so what's the fee for? I'll never finance with them again.
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Loss:
$500
Reason of review:
Terrible Company
1 comment
Guest

I financed with value city and they used GAFCO. Once i read this review i was worried about service.

It has been 6 months and they have changed a lot of things. They now have a auto-payment service that charges under 4 dollars and also send free text updates when you are coming up on your late charge.

Anonymous
map-marker Marysville, Ohio

Gafco Loan Review

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Company is scam they rip off their customers. You will pay off your loan but you will still somehow owe them money! DO NOT USE THIS COMPANY!
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Reason of review:
Not as described/ advertised
Prithvi Srn
map-marker Georgetown, Kentucky

WORST COMPANY EVER>>>>DO NOT USE THEM

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GAFCO is reporting to my credit report that my account has been 60 days late not once but twice. I have never been late with any payments.

I have 25 open accounts on my credit report not one late payment. I Can not get Robert Long to return any of my calls or emails. The customer service department is ridiculous there. The ladies that answer the phones try to bully you.

I have an BBB report open with GAFCO. I also reported them to Illinois Department of Financial & Professional Regulation. NOT USE THIS COMPANY!!!!!

They need to be stopped now. Please let me know if I can report them anywhere else.

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Loss:
$1000
Cons:
  • Company and customer service
Reason of review:
Poor customer service

Preferred solution: Fix my credit report

1 comment
Guest

Report them in California as well. I use this company and they too have reported me late on payments which I haven't been late on either.

Anonymous
map-marker Plainfield, Illinois

Gafco Furniture Financing Review

I have used gafco for my furniture financing never had a problem. Customer service has always been helpful ! Will continue to use them in the near future.
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Reason of review:
Good customer service
Anonymous
map-marker Bolingbrook, Illinois

Join with me to report Gafco to the IDPR for their illegal collection activities!

This company needs to be fined and/or sued. They have erroneously reported me to the credit bureau, and sent a wage garnishment for us being 1 payment behind even after we made payment! I have a long history with the manager Mr. Long and he has done nothing to fix their shady practices. I have taken screenshots of my credit reports from Transunion on how his "button pushers" have incorrectly tweaked their credit reporting to keep bringing down my score. They do this on purpose to keep you down. Join with me and report them to the IDPR so they can be investigated: http://www.idfpr.com/DFIdefault.asp
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Loss:
$10000
Reason of review:
Poor customer service

Preferred solution: IDPR violation and lawsuit

1 comment
Guest

Did they still attempt to garnish your paycheck?

Anonymous

GAFCO's Buisness Model is designed to screw people

It's 2015 and what kinda company won't send a monthly statement, nor allow online access to see a monthly balance, doesn't accept online banking payments from a customer's bank (the bank has to mail a check) and the kicker: The 365 day interest free is really 360 days. Also, the coupon book does not show the monthly payment if one is to pay over 18 months. This is absolutely appalling and really is designed to hurt people while padding their bottom line. A truly unethical business. I will pay them off early because I fear a screw job. Terrible business model
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Reason of review:
Poor customer service
Anonymous
map-marker Rancho Cordova, California

Other Product Review

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Im surprised this company is in business. Need to be reported to the BBB. Ive called every day for the last 2 weeks trying to obtain confirmation of payment. Even spoke to managers. Last was Robert. Have yet to see the email he promised me. Such liars. Will never use their service ever again or let anyone else.
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Reason of review:
Problems with payment
Anonymous
map-marker Lancaster, California

Other Product Review

This finance company sucks!!! I do not recommend this company to anyone. They are LIARS and are only after ur money, they do not offer any type of help or any type of assistance. We are very unhappy and really upset with there service. This will be the first and last time we do buisness with these theifs..
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Reason of review:
Poor customer service
Anonymous
map-marker Atlanta, Georgia

TERRIBLE CUSTOMER SERVICE

I called for know my final bill pay for make a payment today, because my payment is until 4/9/15 so I trade make a payment earlier but the Manager Dina said if I make a payment in online or phone I have charge for $7.95, so I let her know I would like to talk to the Manager or Corporate Office and she said I'm the Manager and I'm Corporate Office too.... What Customer Services is this ?????? Never I will trade loan with this CIA again...... GAFCO have to review this person DINA She gave me alone of this CIA
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Reason of review:
Poor customer service
Anonymous
map-marker Barstow, California

Rip off's and rude people

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Coupon book did not come with a sheet that apparently had a same as cash pay off on it with a due date that I was unaware of. I call to get payoff balance which happen to be 3 days past that due date so i can payoff if i could. they called me a liar and that they could not help me. i spoke to 5 different people with the last person being a supervisor and he was just as worthless. WILL NEVER DEAL WITH THIS COMPANY AGAIN, for their mistake they are now taking my money for their mistake and no one will help or give a answer.
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Cons:
  • Company and customer service
Reason of review:
Poor customer service
1 comment
Guest

I financed with value city and they used GAFCO. Once i read this review i was worried about service.

It has been 6 months and they have changed a lot of things. They sent me a payment book and it had the correct date and when i called and had questions Dina Aguilar was very nice and helpful and answered all my question.

Anonymous
map-marker Newnan, Georgia

Online Account Review

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I too was conned by these people. Was told I was set up to have balance paid off to avoid finance charges (same as cash) and MONTHS later am contacted informing me I have a past due balance that consists of all finance charges. This company must in no way care about the consumer and the term customer service is not included in their vocabulary.
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Reason of review:
Poor customer service
Anonymous
map-marker Chicago, Illinois

Everyone in your company are LIARS

Why is it that I get 100 words to express what thieves and liars GAFCO employees are. You are ripping me off.

I have talked to four people, each liar kept passing me off to the next liar and finally when i asked for the manager his conveniently on vacation.

I asked who the president was and they won't tell you and go there is nothing they can do about something they screwed up. You tell me one thing and when it is payoff time you come up with more money I owe ITS THE PRINCIPAL ----- LIARS LIARS LIARS!

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Loss:
$50
3 comments
Guest

Horrible customer service!!! I will never ever finance through this company again!

Same thing everyone is having issues with!!

They kept changing promised delivery dates, keep trying to charge me more than I owe, and just in general are jerks on the phone! Wish I had read others reviews on them before I financed..because I just would have paid cash and been done with it!!!

Guest

They're very nice until you pay, then the promised delivery date gets extended, warranties aren't honored, and extended delivery dates are extended again. Keep taking time off work on those delivery dates people.

Guest

I bought furniture at Value city furniture.I was about paid cash and seller told me to take the deal from gafco 1 year no interest.I was paying for 1 year more than my regular payment and guess what???!!!I bought this on june 11 and called them at june 24 next year to make sure i paid off they told me that 1 year was may 11 so they charged me $900 finance fee !!!!!Just because i did not called them on may 11. Beware of this company.They are just scammers with a crazy contracts waiting for someone to get caught!!!!!!!!!!

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