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I have been paying on this furniture for over a year. I just called today to pay the furniture off, and I am advised that it has doubled because of late payments, then I'm told by this rude rep that if I read my contract I would see it. I have lost my dad and my uncle...
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Anonymous
siggycat

Yes! I think they are running a partly legal, mostly illegal loan sharking company. The people there appear to be crazy, but they are really just profuse liars.

I didn't like
  • Had alot of issues with this company
  • Company and customer service
#875465
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This company is horrible I have never missed a payment have paid more on a couple occasions we had 2 unexpected deaths in my family and I made a partial payment intending to pay the rest later was informed that if the payment is more then 30days pass do they file for...
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#844298
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I was told i was approved for financing by ROOMPLACE thru GAFCO on 4-27-16. My fiancee & I picked out some nice furniture. Only to get a call two days later saying our loan was denied. So we asked why and was told by the ROOMPLACE to call GAFCO . Okay so we called to...
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#838738
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Gafco Furniture Financing Review

GAFCO
#685754
I have used gafco for my furniture financing never had a problem. Customer service has always been helpful ! Will continue to use them in the near future.
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Other Product Review

GAFCO
#632514
This finance company sucks!!! I do not recommend this company to anyone. They are LIARS and are only after ur money, they do not offer any type of help or any type of assistance. We are very unhappy and really upset with there service. This will be the first and last time we do buisness with these theifs..
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Other Product Review

GAFCO
#620474
1.0
Details
Im surprised this company is in business. Need to be reported to the BBB. Ive called every day for the last 2 weeks trying to obtain confirmation of payment. Even spoke to managers. Last was Robert. Have yet to see the email he promised me. Such liars. Will never use their service ever again or let anyone else.
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Diversity of Products or Services
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Product or Service Quality

Online Account Review

GAFCO
#569215
1.0
Details
I too was conned by these people. Was told I was set up to have balance paid off to avoid finance charges (same as cash) and MONTHS later am contacted informing me I have a past due balance that consists of all finance charges. This company must in no way care about the consumer and the term customer service is not included in their vocabulary.
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Customer service

Resolved

Acct#201-889736 I called today 01/05/16 in regards to my account. the question that I had was what does same as cash expiration date mean. Sadly at first, this women couldn't provide me with a definition. Which brings me to my point of not being aware that, had I paid...
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1.8
I didn't like
  • Same as cah contract not being explained
  • Followup process
#764450
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In June my purse was stolen. I called before the check was returned to set up a new account. Paid with my debit card. Every month since June they have called me about the return check and late fee. I have given them auto pay information at least 3 times they never...
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I didn't like
  • Followup process
#764414
Reply to reviews
I purchased a bed from Ashley Furniture feb 2014, I paid off the bed Feb 16, 2015 $1500 in August I received a statement stating my account was past due. When I contacted them. The 1st lady was very helpful and explained that my pay off date was the 9th but do to my 10...
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1.0
#737273
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10/13/2015 First of all, I payed off my loan 8 months ago. This Company is HUGE scam . I payed off my loan since February 2015 and I've never had a late payment and all of sudden now , I barely got a collection letter saying that I still owe them! ( 10/13/2015 ) the...
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Anonymous
Anonymous

First of all do not debate or argue with GAFCO. Contact the Consumer Financial Protection Bureau (CFPB) who has been designated to mediate and resolve these types of debt col...

Anonymous
Anonymous

Same thing happened to my husband and me they said cause I wasn't late till now do to the money I payed over my original payment amount they say you have 12 months to pay it o...

1.0
#716051
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This company is terrible. They charge 7.95 to pay online. They don't mail statements. Who mails letters with checks in the mail anymore? It's 2015. They are set up so that you have no indication that a payment is due and then you owe them late fees. They say you get...
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Anonymous
Anonymous

I financed with value city and they used GAFCO. Once i read this review i was worried about service. It has been 6 months and they have changed a lot of things. They now have ...

1.0
#688221
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GAFCO is reporting to my credit report that my account has been 60 days late not once but twice. I have never been late with any payments. I have 25 open accounts on my credit report not one late payment. I Can not get Robert Long to return any of my calls or emails....
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Anonymous
Amie

Report them in California as well. I use this company and they too have reported me late on payments which I haven't been late on either.

1.0
I didn't like
  • Company and customer service
#673990
Reply to reviews
This company needs to be fined and/or sued. They have erroneously reported me to the credit bureau, and sent a wage garnishment for us being 1 payment behind even after we made payment! I have a long history with the manager Mr. Long and he has done nothing to fix...
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Anonymous
Anonymous

Did they still attempt to garnish your paycheck?

#639828
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